AI that answers your customers and sells for you
Your own AI assistant for WhatsApp, Instagram and your website. It answers from your real products, prices and policies, takes orders and payments in the chat, and hands ready customers to your team, day and night. You decide how it works, and our team helps you set it up.
7-day free trial · No card needed · Setup in 10 minutes
The difference
Not auto-reply. Real conversations.
Respondly actually reads the customer's message, understands the intent, and responds with your real data — not a placeholder that makes them feel ignored.
Generic Auto-Reply
What most businesses use today
Lead goes cold. Competitor responds in minutes. You lose the deal.
Respondly AI Agent
Responds with your real data, instantly
Lead engaged in seconds. Specific, helpful answer. Site visit booked.
Your own online store, run by your assistant
Add it to your Growth or Pro plan, and the products your assistant already sells in the chat become a store page at your own address. Shoppers browse, pay and track their order there, and your assistant is one tap away whenever they have a question.
An add-on for Growth and Pro, from ₹2,499 a month ($29 outside India)
with 300 store orders included. Free during your 7-day trial.
From first message to paid order, and straight into your CRM
Your assistant no longer stops at answering questions. It can take the order and the payment in the chat, and hand every ready lead to your sales team in Zoho CRM.
Sell in the chat: orders and payments
Customers order on WhatsApp, Instagram or your website chat without leaving the conversation. The prices and payment links come from your catalog and your own payment account, never made up by the AI.
- Answers from your catalog with live prices and stock
- Sends an order summary to Confirm, Change or Cancel
- Customers pay into your own Razorpay (India) or Stripe account
- Track, ship and deliver orders, with customer updates sent for you
On the Growth and Pro plans.
Leads land in Zoho CRM on their own
Connect Zoho CRM in a few clicks. Each lead your assistant qualifies shows up in Zoho with everything it learned in the chat, so your sales team follows up from the tool they already use.
- Ready leads become Zoho CRM Leads automatically, or with one click
- Every detail your assistant collected, mapped to your Zoho fields
- Updated in Zoho whenever the lead changes in Respondly
- Works with every Zoho data centre: India, US, EU and more
On the Growth and Pro plans.
New · Assistant Studio
Your assistant, your rules
Give your AI assistant one job, decide what it asks and when, and when a person steps in. Simple settings, no prompt writing, and a safe test chat before customers ever see a change.
Capture leads
Saves only the details you choose, asked only when you choose.
Take orders
Recommends real items with photos, sends the order and a payment link.
Answer questions
Hours, prices, policies, from your own business knowledge. No lead forms.
Book appointments
Finds a free slot and books it. Coming soon.
Collect only what you need
A detail you save isn't automatically a question. Choose, per detail, how it's collected, and nobody gets an interrogation.
Save if mentioned
Never asked. Kept if the customer says it.
Ask when needed
Only when it matters to what they want.
Ask before handover
Just before your team takes over.
Needed for an order
Only when they want to order or book.
Answers from your facts
FAQs, policies and offers with expiry dates. It says it'll check rather than guess.
Test, publish, roll back
Chat with your changes first, see why it replied, publish when happy, undo any time.
Built for your industry
See how it talks to your customers
Pick a business like yours. Start from a template like these, or describe yours in a sentence and we'll set it up: legal, interiors, events, photography and more.
Sell in the chat, from size question to paid order
How you'd set it up
- Answers
- Sizes, colours, stock and prices from your catalog
- Asks for
- Size, colour and the delivery address, only to order
- Hands over
- Returns, exchanges and anything it can't answer
Everything you need
Everything else you need, built in
From the first message to the closed sale, without stitching tools together.
24/7 AI Responses
Answers every WhatsApp, Instagram and website message within seconds, at 2 AM or 2 PM, from your own products, prices and policies.
Replies in Your Customer's Language
Detects the language each customer writes in (English, Malayalam, Manglish, Arabic and more) and replies in it. No setup.
Instagram DMs & Auto-Import
Replies to Instagram DMs exactly like WhatsApp, and can turn your existing posts into ready-to-review products, photos included.
Website Chat Widget
Paste one line of code and your website gets a branded AI chat. Every visitor gets an answer, with no developer needed.
Instant Alerts & Handover
A WhatsApp and email alert the moment a lead is ready or a customer asks for a person. The AI steps back when you reply.
Your Catalog, Your Data
Add your products, services, properties or courses. Every reply comes from this live data, so prices and stock are always right.
Excel Export & CSV Import
Download your leads as an Excel file any time, and import your listings by CSV. Your team keeps the tools it knows.
Performance Dashboard
Leads, orders, sales and how your assistant is doing, in one place. See what's working at a glance.
Simple setup
Get started in 4 simple steps
No developers and no complex integrations. You can be live today.
Sign up & decide what your AI does
Pick a starting template, then choose its job, what it may ask and when it hands over. Try it in a safe test chat. Our team can help.
Add your products & facts
Add your products or services and your business facts (hours, prices, policies), by hand or by CSV. Your AI answers from them.
Connect your channels & open your store
Link WhatsApp and Instagram, paste the chat on your website, and add the online store when you're ready to sell.
Get notified & step in
Your AI answers around the clock. When a lead is ready, an order comes in or a customer needs a person, you're told at once.
You're not on your own
We help you set up your business, then stay close
Respondly is software with people behind it. Our team helps you get your assistant working the way your business does, and is a message away whenever you need a hand.
Talk to our teamSetup, done with you
We help you connect WhatsApp and Instagram, add your products and business facts, and get live.
Tuned to your business
We help you set what your assistant says, asks and hands over, so it sounds like you.
Help with your store
From your first products to the design and payments, we help you open the Online store add-on.
Real people when you need them
Ask from your dashboard or message us. If your setup gets stuck, we reach out to you first.
Ready to answer every customer instantly?
Answer, sell and get paid on WhatsApp, Instagram and your website, with our team to help you set up. Your assistant can be live today.
7-day free trial · No card needed · Setup in 10 minutes