Is Respondly right for my business?
Respondly works for any business that gets enquiries on WhatsApp or Instagram, whether you want every enquiry turned into a qualified lead, or simply want every customer answered well and quickly.
Pick the assistant's job
- Capture leads: answers questions and saves the details you choose so your team can follow up.
- Take orders: helps customers choose, sends the order summary and a payment link, and confirms the payment.
- Answer questions: hours, prices, policies, availability, from your own business knowledge. No lead forms. Or have it greet the customer and hand every chat to your team.
- Book appointments: coming soon.
Whatever the job, it can recommend real items from your catalog, with photos, and hands over to your team when needed. Change the job whenever you like.
Starting templates for 20+ industries
Real Estate, Automobile, Clinics & Healthcare, Coaching & Education, Architectural Consulting, Travel, Jewellery, Insurance, Gyms & Fitness, Home Services, Weddings & Events, Legal, CA & Finance, Catering & Restaurants, Photography, Retail & E-commerce, Hospitality, Salons & Spas, Import/Export, Logistics, and more.
Each gives you a head start: the details that matter in your industry, and a catalog with photos where relevant.
Doesn't fit any of these?
During setup, choose Other — describe your business and describe what you sell in your own words. Respondly builds a starting template around your business.
A good sign this is for you
- You get real enquiries on WhatsApp or Instagram (not just phone calls or walk-ins)
- Some come outside business hours, or you can't always reply within minutes
- You'd rather your team spent its time on customers who are ready, not on answering "what time do you open?" fifty times a day